Your healthcare in Plano
Our full-service acute care hospital is dedicated to providing quality healthcare to our community. We’re a not-for-profit hospital and have been caring for our community since 2004.
We have 160 licensed beds and offer a broad range of services, including oncology, digestive disease, weight loss surgery, scoliosis, gastroenterology, orthopedics, pulmonology, neurology, neurosurgery and interventional radiology.
Medical services
Baylor Scott & White Health offers expertise and treatment options conveniently located near you.
Allergy and immunology
Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:
- Allergies
- Allergic reactions to insect stings
- Asthma
- Chronic cough
- Drug allergies
- Eczema (atopic dermatitis)
- Food allergies
- Hives (urticaria)
- Recurring infections
- Rhinitis
Awards and recognition
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Quality and patient safety
The expectation to deliver high-quality, safe care guides our daily decisions and provides a roadmap to achieving excellence in what we do for patients and members.
Baylor Scott & White Health’s quality and safety guiding principles
- Achieve zero preventable harm
Achieve zero preventable harm through unwavering commitment to high reliability practices and procedures - Build a culture of safety
Reinvigorate a culture of safety as evidenced by top quartile results on standardized, benchmarkable survey instruments - Excel at patient experience
From the perspective of patients and members, be at least a top quartile performer on established experience surveys - Listen to the patient’s perspective
Gather feedback on a regular basis from patient and family advisory boards as well as through routine surveillance of social media - Prioritize based on data
Use data-driven insights to determine improvement activities - Target select national rankings
Using the best available objective evidence from national ratings such as Centers for Medicare & Medicaid Services (CMS) and US News and World Report, target select rankings among the best performers while having no performers below the median - Develop standard performance/Process improvement method
Train the organization to continuously identify improvement opportunities, implement solutions, and track progress using a standard and proven methodology - Deploy an electronic health record across the continuum
Deploy an interoperable electronic health record to facilitate reductions in variation and hardwire delivery of evidence-based therapies across the System - Promote appropriate transparency
From the perspective of those we serve, share information on aspects of care so that informed patient decisions can be made and shared appropriately within our System to develop patient safety and quality solutions - Disrupt through digital technology
Deliberately disrupt the status quo processes and practices by incorporating innovations as available, including emerging digital technologies such as artificial intelligence - Maintain focus on outcomes and effective System standards
Strive to be a learning health system by scrutinizing outcomes, establishing standards and deviating where data suggests required for performance improvement - Enhance the resiliency of team members
Combat burnout and promote provider wellness and support to reduce detrimental impacts to safety, communication, quality, professionalism and experience
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
More helpful information
Here's more information to help with your visit to our campus.
ATMs
An automated teller machine (ATM) is available on the first floor across from the registration desk.